Hello everyone,
Chrome recently released an update to Chrome (version 63) that includes experimental support for TLS 1.3. Unfortunately, this is causing problems with our client-side web service that powers the JavaScript SDK. We are currently looking into this issue but in the meantime, there is a workaround available. The following steps need to be performed on affected versions of Chrome:
- In the Chrome URL bar, enter chrome://flags and hit Enter
![chrome_flags_url]()
- Once on the chrome://flags page, find the setting for TLS 1.3
![chroms_tls13]()
- Change this setting to Disabled
![chrome_tls13_disable]()
- Relaunch Chrome
![chrome_relaunch]()
Once Chrome restarts, you should no longer receive the ERR_SSL_VERSION_INTERFERENCE error. We will update this post as we continue to research this issue.